Contact information

We’d love to hear from you.

Whether you have questions about an order, shipping, returns, products, or anything else — our team is here to help.

Customer Support

📧 Email
support.vtripels@gmail.com

📞 Phone
+1 (307) 243 9720

📍 Mailing Address
PETTIQ
1021 E Lincolnway Suite #10439
Cheyenne, Wyoming 82001
United States

🌐 Website
https://pettiq.store

Support Hours

Monday – Friday
9:00 AM – 5:00 PM (UTC−7)

Response time: We aim to reply within 1–2 business days.

Frequently Asked Questions

Where is my order?
Once your order ships, you’ll receive a confirmation email with tracking information.

Can I cancel my order?
Orders may be canceled within the time window stated in our Refund Policy.

How do I request a return or refund?
Please contact us by email with your order number and reason for return.

I received a damaged or incorrect item. What should I do?
Email us with your order number and photos of the item and packaging so we can assist you.

Thank you for shopping with PETTIQ 🐾