Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pettiq.store (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Information about your web browser
IP address
Time zone
Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

Individual web pages or products you view
Websites or search terms that referred you to the Site
Information about how you interact with the Site

We refer to this automatically collected information as Device Information.

Technologies We Use

Cookies
Cookies are data files placed on your device or computer and often include an anonymous unique identifier. Most browsers allow you to disable cookies through browser settings.

Log Files
Log files track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

Web Beacons, Tags, and Pixels
Electronic files used to record information about how you browse the Site and measure marketing effectiveness.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect:

Name
Billing address
Shipping address
Payment information
Email address
Phone number

We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Send invoices and order confirmations
Communicate with you regarding your orders
Screen orders for fraud and risk prevention
Provide product updates, promotions, and marketing communications where permitted

We use Device Information to:

Detect and prevent fraud
Improve and optimize our website
Analyze customer behavior and shopping experience
Measure performance of advertising and marketing campaigns

Sharing Your Personal Information

We share your Personal Information with third-party services that help us operate our business.

Examples include:

Shopify

Our online store is powered by Shopify.

Learn more about Shopify’s privacy practices here:
https://www.shopify.com/legal/privacy

Google Analytics

We use Google Analytics to understand how customers use our Site.

Learn more:
https://policies.google.com/privacy

Google Analytics Opt-out:
https://tools.google.com/dlpage/gaoptout

We may also disclose your information:

To comply with legal obligations
To respond to lawful requests from authorities
To protect our business, customers, and rights

Behavioral Advertising

We may use your Personal Information to provide personalized advertising or marketing communications.

You may opt out using:

Facebook:
https://www.facebook.com/settings/?tab=ads

Google:
https://adssettings.google.com

Bing:
https://about.ads.microsoft.com

You can also visit:

Digital Advertising Alliance Opt-Out:
https://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.

Your Rights

Depending on your location, you may have the right to:

Access personal data we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to processing
Request data portability

To exercise these rights, contact us using the details below.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you request deletion where legally permitted.